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Merchants House
Crook Street
United Kingdom
0845 33 00 890
3rd Floor
207 Regent Street
United Kingdom
0845 33 00 890

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Driving Customer Loyalty

We understand your customers, we increase customer engagement & loyalty through our digital solutions

Connecting With Your Customers

We help you to build relationships with your customers, keeping them engaged and coming back for more

User Engagement through Personalised Experiences

Your customers expect a more personalised experience on your website than ever before


Customer Engagement & Loyalty Specialists

At the heart of it all, we’re a digital agency. We design and build digital solutions that better engage with your customers on a personal level.

We understand that there are a lot of design & build agencies out there, so we looked at what made us different and why our projects delivered excellent results. Turns out, we don’t just build good looking sites, that’s a bit of a by-product and lots of agencies can do that. Instead we build relationships with your customers, we make them care and we make them remember you. This means you win more customers because you’ve created a connection and then they’ll stay a loyal customer for longer because they know that you ‘get them’ and that you cater for their needs, not just yours…

Your customers expect more from you than they ever had before; they want to be valued and treated as individuals, that’s where we come in.

Most of our projects use a number of ‘services’, each working together to serve the end goal.


Magento experts, we understand what makes your customers buy and use this insight to drive conversions. Our loyalty specialism then keeps your customers coming back for more.

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Design & Development

Design isn’t just about pretty, it’s about purpose, it’s about understanding what you want people to do. From digital strategy to CMS builds, web applications and on-going conversion rate optimisation, we understand your customers and how to achieve your goals.

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We’re the leading digital agency that has a clear focus on customer loyalty, it’s at the heart of everything we do from websites to loyalty programmes and even our digital marketing.

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Mobile Apps & Responsive

Better engage with you customers through the device that never leaves their side through technology that allows personalised and geo-specific interactions.

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Digital Marketing

SEO, PPC, video advertising, email mark­eting and a whole lot more… It’s all part of the broader digital marketing strategy which starts by understanding where your customers are and how they want to find you.

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We’re the leading digital agency that has a clear focus on customer loyalty, it’s at the heart of everything we do from websites to loyalty programmes and even our digital marketing.

Learn More


What we are talking about right now

Recruitment /

Job Vacancy – Digital Account Manager

Hello One & All, We’re looking for the next member of our digital team and we’re hoping to find Mr/Mrs Right fairly soon! See the job description below and get in touch if you’re the right person. Job Role: Digital Account Manager Salary: £28,000 – £38,000 + Quarterly Bonus OTE £42,000+ (depending on experience) Other Perks: Discount at... Read more »
News /
BIke header

He loves to ride his bicycle.

Last weekend our MD Callum took to the streets for the Great Manchester Cycle, the largest timed bike ride in the UK. After a miserable start at the Etihad campus, Callum along with thousands of cyclists took on the 52 mile challenge by heading over Mancunian Way to Old Trafford and then through Salford Quays before... Read more »
News /
ChloboBlog Header mobile

We’re ‘Starry Eyed’ over the new ChloBo website

We are over the moon to announce that the new ChloBo website went live earlier this month. The website was launched in line with the bohemian jewellers new collection ‘Starry Eyes’ at the opening of their new headquarters in Chester. The new website was commissioned to cope with the growing demands of the ChloBo brand.... Read more »
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